Display broken - how to replace?

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schneida
Posts: 2
Joined: Wed May 30, 2018 5:25 am

Display broken - how to replace?

Post by schneida »

Hi guys,

I bought a DSO Shell from Ebay, sadly when I powered the unit on for the first time (before soldering any parts to it), the display was mainly white with two big black areas:
Unbenannt.png
The unit boots up, one can briefly see the boot screen and then the main interface is display, however it is pretty much unusable at this stage. I contacted the vendor and they won't take the unit back since they claim shipping to China is too expensive and their German warehouse (where I got the unit from) won't take any return packages. Instead they said I should order a replacement screen and they will refund me the money to pay for a new screen.

What do you think about that? Can one buy just the display on ebay / aliexpress and is it a good idea?

Thanks for your help!
jye1
Posts: 1221
Joined: Wed Feb 20, 2013 4:58 pm

Re: Display broken - how to replace?

Post by jye1 »

For this case JYETech would replace it. Please contact JYETech at jyetek@gmail.com.
schneida
Posts: 2
Joined: Wed May 30, 2018 5:25 am

Re: Display broken - how to replace?

Post by schneida »

Many thanks - I got in contact with the email you mentioned!
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