How to verify the genuineness of your DSO Shell kit

Uzie
Posts: 2
Joined: Wed Feb 21, 2018 6:14 pm

Re: How to verify the genuineness of your DSO Shell kit

Post by Uzie »

I'm Planning to buy and assemble a DSO kit from JYE.
I would like to ask for help from the admin to identify if the products sold and available in my location is authentic.
Accordingly, I have attached several pictures from the online seller.
If you will advise that this DSO Shell kit is original (OEM) I will purchase it.

Hoping for your kind assistance on this.

Thanks Admin in advance.
Attachments
JYE Sold at Lazada PH
JYE Sold at Lazada PH
Uzie
Posts: 2
Joined: Wed Feb 21, 2018 6:14 pm

Re: How to verify the genuineness of your DSO Shell kit

Post by Uzie »

Hi sending more pictures for authenticity validation.
Addendum on my query.

Thanks Admin
Attachments
S-7222-20f0772614d482644b1790e320045c95.jpg
S-7222-827407f711ad3aee0d4156ef6dbfc753.jpg
S-7222-d1260247e59d4cef1fa244861a530646.jpg
jye1
Posts: 1226
Joined: Wed Feb 20, 2013 4:58 pm

Re: How to verify the genuineness of your DSO Shell kit

Post by jye1 »

All these boards look genuine. But it is best to send us the product ID as shown in this post http://www.jyetech.com/forum/viewtopic.php?f=19&t=1212 .
Asber
Posts: 1
Joined: Wed Mar 28, 2018 9:28 am

Re: How to verify the genuineness of your DSO Shell kit

Post by Asber »

Hello jye1.
I also stolnulsya with the sale to me fakes on Aliexpress .
It was stated that this is "Orignal Tech DS0150 15001K DSO-SHELL (DSO150)". I bought oscillograph at the store "All sea Store".
Help me to get full refund on Aliexpress and prove that it is a fake.
I send photographs of the oscillograph. Please give me an official confirmation that this product is fake.
01.jpg
02.jpg
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I also duplicated this message by e-mail jyetech@163.com
spega
Posts: 1
Joined: Tue Jul 17, 2018 4:06 pm

Re: How to verify the genuineness of your DSO Shell kit

Post by spega »

I bought my dso150 from ebay seller and it has exactly the same pcb as the previous poster
and the boot-screen serial is the same.
I sent a message to the ebay seller that pcb didnt have a serialnumber sticker in the pcb
and the bootscreen has same serial number in here and this is a counterfeit unit

and the response was:
Thank you for your email . I have confirm the item with our factory and they said it is
correct . Do you mind to test the item first to see whether the function is same and good ?

Can I get a official reply for this beeing a counterfeit one so I can take a screenshot and
attach it to a ebay mesasge and possibly tell what action to take.
Attachments
dso150.jpg
jye1
Posts: 1226
Joined: Wed Feb 20, 2013 4:58 pm

Re: How to verify the genuineness of your DSO Shell kit

Post by jye1 »

Please see update in the first post of this thread viewtopic.php?f=19&t=1256 .
echase
Posts: 4
Joined: Fri Aug 03, 2018 5:49 pm

Re: How to verify the genuineness of your DSO Shell kit

Post by echase »

AliExpreses disputes procedure is not good, nothing like say eBay, so buyers should expect to lose out.

I had a problem with a low quality rechargeable battery and tried to claim a refund. I was also offered a 20% refund or returning goods with 100% refund, but the latter was not viable as the cost of returning exceeded the product cost. The supplier could not understand much English and just stonewalled me. The Disputes Team were much better but tried to stick to the 20% line. By refusing their offer a couple of times and submitting more evidence, which they struggled to understand, I got it up to 30 or 40% but in the end just had to give in an accept.
EdRington
Posts: 6
Joined: Thu Aug 16, 2018 2:43 pm

Re: How to verify the genuineness of your DSO Shell kit

Post by EdRington »

I ordered and received a DSO Shell. It appears to pass the test for being genuine (matching label and first screen). However, it was not a kit, but came fully assembled and working.

Does JYE still sell them assembled? I only see kits on the JYE web page.
jye1
Posts: 1226
Joined: Wed Feb 20, 2013 4:58 pm

Re: How to verify the genuineness of your DSO Shell kit

Post by jye1 »

Yes we do have assembled version available. The sku number is 15001.
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