DSO112A and white screen

Color oscilloscope with touch panel
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gold101057
Posts: 1
Joined: Sat Mar 11, 2017 9:58 am

DSO112A and white screen

Post by gold101057 »

I bought an oscilloscope DSO112A. I checked the operation of the device from the battery and from USB. Everything worked fine. Charge the battery as written in the instructions. After that, I turned on the oscilloscope and after the cutscene saw a white screen. If you look at the display at an angle, you can see hardly visible symbols. When you click on them they react and switch something but I do not see what.
Tell me what you can do in this situation? Thank you.
jye1
Posts: 1228
Joined: Wed Feb 20, 2013 4:58 pm

Re: DSO112A and white screen

Post by jye1 »

The LCD look defective. Please contact JYE Tech at jyetech@163.com for replacement. Thank you.
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