Well hvorfordetda you seem to be taking this matter personally. I don't understand why.
Anyway, let me break it down for you.
One place to start, is to re-read all of your previous posts in this thread. You make a lot of noise about almost everything.
I had an opinion and I expressed it. You seem to be trying to make me out to be some sort of spoilt western child. Customer service and business practices should be held to a standard no matter where you are in the world.
Why complain about getting a fake unit here? It's not jye's fault that you got cheated.
No. But it is JYE's fault that my fake unit was bricked. I didn't know I had bought a fake and flashed the genuine firmware. It came up with the "fake board message" once and every time I boot it now it just shows a white screen. I even tried flashing the "open source" firmware that is available for it, to no avail. I am just going to use both the fakes for spares. As I pointed out, they are too shoddy to be of any use. Only the screen and buttons seem to be good enough. Even the rotary encoder is crap.
I can understand trying to protect your business interests but history has shown that consumers end up turning on companies that brick fake products. I previously pointed out an example.
Why complain about Chinese new year? You say you are from Europe. In Europe we celebrate Christmas, New year, Easter and Whitsun and alot of other holidays depending on where you live.
Yeah, we all have holidays. I respect that. As I mentioned I dealt with a Chinese seller when I had my eBay shop. While the business world pretty much grinds to a halt over there during the new year, he was always replied to my emails. He was not an anomaly either. He said most people he knew and worked with were the same.
Why complain about the price of a genuine unit? That is the price they want to sell it for. They sell genuine products. As you have experienced by yourself, fakes has some disadvantages regarding build quality. But - jye also say you can get a better price from Banggood. But that was wrong too...
I was unsure if Banggood was one store. JYE1 clarified it for me. To quote him "Banggood has been sourcing their kits supplies from us. The reason we are hesitate to openly recommend it to users is that they have many divisions and we knew some divisions do sell fake products." As he says Banggood has many divisions and some sell fake products.
I complained about the price because the supposed genuine DSO 150 on Banggood was nearly half the price of the one in the genuine store. To be fair it was on special offer but at the full Bangood price it is still roughly 1/3rd cheaper than the genuine store.
If shipping from Banggood to your location takes 60 days, it has nothing to do with Banggood. They are speedy compared to most other Chinese shops. I have received almost 100 parcels from them over the last two years, and most of them are less than 2.5 weeks delivery time to Europe. Only one has been more than 4 weeks. You should complain to your customs if Banggood takes 60 days.
I really don't know about that. I have had products arrive from China within a week (probably drop shipping) to nearly 3 months. As a seller, I had to send tablets back to China for repair. One took nearly 6 months to return!
I do fully understand jye when it comes to fakes. I have been involved in electronics manufacturing in China, and been badly burnt. I guess jye has enough trouble getting hold of genuine parts for his own products.
Amen brother, you are preaching to the converted lol.
My eBay business ended when the "china tablet" market collapsed. Just before that, with the help of my buyer in China, I approached a manufacturer to make a custom tablet for me. We agreed on specs, they sent me a sample and it was just what I wanted. There was no retooling or redesigning required. It was pretty much soldering a mobile data chip and sim card slot (which were optional extras, to the motherboard of a 7-inch tablet that was only sold in China. Thanks to my mans negotiating, they let me buy an initial shipment of 100 units. The snag was, I had to pay up front. When I got the pallet home and opened a box, my heart sank. Every single one was not the tablet I agreed to. They were much lower spec than agreed and didn't have mobile data capability. I emailed my guy in China and he was not pleased. He rang the manufacturer up and got no reply. He then drove out to their factory later that week only to find the floor they worked out of was empty. I have no reason to doubt his word. He always dealt with me honestly and did his best to get me good deals on quality products. Anyway, in China, it turns out that you can temporarily hire everything from your labour to the machinery assembling your product. Once you are finished you can literally pack up and move on, never to be seen again if you so wish. I lost some cash and learned a harsh lesson.
You want to get the absolute lowest price possible, but it does not seem like you see the connection between razor thin margins and fakes.
I don't get the razor-thin margins reference seeing as Banggood can sell a genuine item for roughly a third less than JYE Tech can. As RobNL points out, If there are enough fakes the price of the original will rise. The price will probably rise exponentially. How is that fair on the consumer?
I just want to pay a fair price for a genuine product. Sourcing all the quality parts you need is not difficult in China if you know the right people. If you are buying in bulk, the prices are low too.
If jye find his price to be OK for what he want to get out of this business, we can say or think whatever we want. We will be wrong, and he right.
It's not a matter of wrong or right. All I have been doing is pointing out fact that this business model is unsustainable.
Soon, JYE Tech will just be a footnote in the history of Chinese businesses that have tried and failed. Which I find rather sad. All they have to do is set up a genuine store on eBay, Amazon and aliexpress in both Europe and the US. Set a reasonable price and word will soon get around where the real product can be bought. The fake sellers will start to melt away.
That is only my opinion. I know China is a large market and may keep JYE Tech afloat for a while. Most people over there don't seem to care whether they get genuine or fakes. It's only a matter of time before the firmware is cracked and the bricking issue is bypassed. People will continue buying the cheap fakes until JYE is forced out of the market. There is a large chunk of change to be made in the western market and to ignore that fact is folly.
As you pretty much pointed out, It is up to JYE to get what he wants out of his business and what we say will probably not change that. I have an opinion, I expressed it and hopefully he will consider some of what I have said. If I were him I would get in contact with the CEO of Fiio and ask him for some business advice. That business makes a quality product with low margins and makes a large profit. They have had their fight with fakes too.
Honestly, it would be a shame for JYE Tech to fail. Unfortunately, the writing looks like it's on the wall...